Privacy Policy
Effective Date: August 2025
Website: www.redtreeoaxaca.com
Business Name: Red Tree Oaxaca
At Red Tree Oaxaca, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a reservation, or communicate with us.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
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Name
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Email address
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Phone number
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Payment information (processed securely through third-party providers)
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Reservation details (dates of stay, preferences, special requests)
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Any information you provide when contacting us
Non-Personal Information
We may automatically collect certain technical information when you visit our website, such as:
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IP address
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Browser type
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Device information
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Pages visited and time spent on the site
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Referring website
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Cookies and analytics data
2. How We Use Your Information
We use your information to:
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Process and manage reservations
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Communicate with you regarding your stay or inquiries
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Provide and improve our services and guest experience
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Send important information related to your reservation
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Comply with legal and administrative requirements
We do not sell or rent your personal information to third parties.
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies help us:
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Remember your preferences
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Improve website performance
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Analyze website traffic
You can choose to disable cookies in your browser settings; however, some parts of the website may not function properly if cookies are disabled.
4. Third-Party Services
We may share information with trusted third-party providers that help us operate our business and website, such as:
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Payment processors (e.g., Stripe, PayPal)
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Reservation and property management systems (e.g., Cloudbeds)
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Website hosting providers
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Email communication services
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Analytics services
These providers are only given the information necessary to perform their services and are expected to protect your information.
5. Data Security
We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
7. Your Rights
Depending on your location, you may have the right to:
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Request access to your personal data
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Request correction or deletion of your data
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Withdraw consent for communications
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Ask how your data is being used
To make a request, please contact us at:
hola@redtreeoaxaca.com
8. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
10. Contact Information
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Red Tree Oaxaca
Email: hola@redtreeoaxaca.com
Website: www.redtreeoaxaca.com
